Livery

Accessibility statement

Version of 13 September 2026. Earlier versions are available on request.

The European Accessibility Act (Directive 2019/882), implemented in Denmark by lov om tilgængelighedskrav for produkter og tjenester, has applied to e-commerce services since 28 June 2025. It requires that a service sold online can be used by people with disabilities, and that the provider says how.

Whether it applies to us

The Act exempts microenterprises — fewer than 10 people and under €2 million turnover — from the obligations on services. Lauridsen Software is within that exemption today. We are publishing this statement anyway, for two reasons: the exemption is lost the moment the company grows, and more importantly the exemption does not travel to our customers.

It travels to the sites we build. A plumber selling through a Livery site may be inside the exemption too; a growing trade business will not be. Since the accessibility of those sites is decided by our design systems and not by the customer, an inaccessible generated site would be a defect we shipped to someone who cannot fix it.

What we hold generated sites to

WCAG 2.1 level AA, which is the standard EN 301 549 points to. Not as an aspiration — as things the build refuses to ship without:

  • Contrast is computed, not chosen. Every palette a customer can pick is tested against WCAG AA before it is offered, and the test runs on every build. Where a colour is picked freely — a section background — the text colour on it is derived rather than stored, so it cannot be made unreadable.
  • Semantic markup: real headings in order, landmarks, lists that are lists, and a skip link on every page.
  • A visible focus outline on every interactive element, and full keyboard operability.
  • Alt text required on every image. A site cannot be published with an undescribed picture; that is a blocking pre-publish check.
  • prefers-reduced-motion honoured.
  • Text that reflows and remains legible when zoomed and on small screens.

Known limitations

Stated because a statement that claims perfection is not credible:

  • Alt text is required, but its quality is the author’s. “Image” passes the check and helps nobody.
  • The embedded Google Map on a generated site is a third-party component whose accessibility we do not control. The address is always present as text as well, so the map is never the only route to the information.
  • The editor — the part freelancers use — is a complex interface with drag-free reordering, a canvas and floating toolbars. It has not been formally audited. Customers’ own sites, which are what the public sees, are the priority.
  • No formal audit by a third party has been carried out.

Feedback

If something here or on a site we host is not usable for you, write to support@liveryhq.com and say what you were trying to do. We answer within five business days. If we cannot resolve it, the enforcement body in Denmark is Digitaliseringsstyrelsen.